1. Introduction
FleetEdge Inc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (fleet-edge.com) or contact us for services. Please read this policy carefully.
2. Information We Collect
We may collect the following types of information:
- Personal Identification: Full name, company name, job title
- Contact Information: Email address, phone number, mailing address
- Business Information: DOT number, fleet details, service needs
- Communications: Messages, inquiries, and correspondence submitted through our contact form or by email
- Usage Data: IP address, browser type, pages visited, and time spent on our website (collected automatically)
3. How We Collect Information
We collect information through:
- Our website contact form and inquiry submissions
- Direct email or phone communication
- In-person or verbal communication during consultations
- Automatic data collection technologies (cookies, analytics) when you browse our site
4. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our trucking consulting and permitting services
- Respond to your inquiries and fulfill service requests
- Send administrative communications, service updates, and appointment reminders
- Send SMS messages if you have opted in to receive them (see SMS Consent section below)
- Comply with legal obligations and regulatory requirements
- Improve our website experience and marketing communications
5. SMS Consent & Phone Number Policy
SMS consent and phone numbers will never be shared or sold to any third party or affiliates for marketing purposes.
If you opt in to receive SMS communications from FleetEdge Inc, your phone number and consent information are collected solely to send you relevant service-related messages. This information is stored securely and is used exclusively for communication between you and FleetEdge Inc.
You may opt out at any time by replying STOP to any message you receive from us. Reply HELP for assistance or contact us at info@fleet-edge.com.
6. Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following limited circumstances:
- Service Providers: Trusted third parties who assist us in operating our website or conducting our business, subject to confidentiality agreements
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of business assets
We do not share SMS consent data or phone numbers with third parties for marketing purposes under any circumstances.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Opt out of SMS communications at any time by replying STOP
- Withdraw consent for marketing communications
To exercise these rights, contact us at info@fleet-edge.com.
9. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
